Policies and Shipping

Satisfaction Guarantee

We stand behind everything we sell. We stock and sell products that we use to enhance our riding experience and we are sure they will do the same for yours. If you are unhappy with an item, please come see us at the shop. 

Returns

If there’s a problem with something you purchased from us, you can bring it back to the store for store credit or a refund within 30 days.  Items being returned must be in original packaging and unused. In some cases we may add a 10% restocking fee. We do not accept returns on special orders, closeout items, or shipped orders. 

Information Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.

Prices and Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!